There are many patients who struggle to communicate in hospital, from those who already have a pre-existing communication challenge to those who have developed one as a result of treatment, illness, or injury.
Every bedside in every hospital, clinic, school or care home needs a Patient Communication Sheet. With the symbols on this two-sided sheet, almost anyone can quickly and efficiently communicate needs, wants, level of pain and other key information simply by pointing.
Product Overview
This sheet is designed with symbols so that patients of all languages and reading abilities can communicate without the spoken word. The sheet features all the major requests (food, drink, television, medication etc.) and replies along with a pain scale and body diagram.
How often do these situations arise in a hospital?
- An elderly individual who has relied on translation provided by family members or functioning in his/her language community now has to spend several days in hospital. A family member can come to the bedside during the day but what happens at night?
- An accident or stroke renders that requires a hospital stay renders someone temporarily non-verbal.
- An individual on the autism spectrum or with cognitive challenge who is non-verbal has to come to hospital and stay overnight for tests.
Increased communication means reduced anxiety and frustration of patients, caregivers, medical staff and family members.
Printed on durable plastic paper the Patient Communication sheet is waterproof and tear proof and can be disinfected with alcohol, hand-sanitizer and even safely run through a dishwasher.
The Patient Communication Sheet is backed by years of experience in a variety of hospital and long term care settings.
The Patient Communication Sheet is ideal for:
- Long term care and rehab facilities
- Elder and Nursing Care homes
- Hospital bedsides
Sheet Contents:
Side 1
- Body diagram
- Pain types
- Frequency
- Pain scale and responses
Side 2
- Time
- Symptoms
- Requests
- Pain scale and responses
The sheet is available in bundles of 10 or as a license for private label printing at your site.
Bridges accepts institutional P.O’s (purchase orders).
Call us for a quote or just fax or email a P.O. on your letter head.
How secure is my online order?
Any information submitted through the web store is safe and secure. Bridges uses state-of-the-art security encryption methods to ensure the highest standards of security for its online customers.
What payment methods are accepted?
We accept Visa and MasterCard for online orders.
What if I do not have a credit card?
If you do not have a credit card, please call us at 1-800-353-1107 (8:30am - 4:30pm EST) to discuss alternative payment methods.
How do I know if you have received my order?
When your order has been completed, you will receive a confirmation e-mail that will be sent to the e-mail address that you entered in the "Registration” page before checkout.
Shipping
What shipping options are available?
Most of our items are shipped by secured courier, which takes 3-5 business days to reach the customer. Where service is not available, or due to the special requirements of the product, we will also use UPS, Puralator or Canada Post.
Ordering multiple, heavy-weighted items?
If our store can’t calculate your shipping costs during checkout, your order may fall outside weight, size, or destination restrictions, for online ordering.
Sorry about that.
Just contact us by email or phone and we'll figure out another way to get your order to you.
How much does shipping cost?
Shipping is calculated individually depending on the weight and size of the item. This will be calculated automatically upon checkout and will be included in the total price when you go to the checkout.
How long does it take for me to receive my order?
Order processing time depends on availability of the product from the manufacturer, but typically products are shipped within 10-15 business days after the order is placed. See shipping options for the number of days it will take to reach you after it leaves our warehouse.
Do you ship internationally?
No, we currently sell our products and services only in Canada.
How can I track my order?
When the order is shipped out, you will receive an e-mail with a tracking number. If you do not receive this e-mail, please call 1-800-353-1107 (8:30am - 4:30pm EST) to receive your tracking number.
Returns
Do you offer a money back guarantee?
We offer a 21-day money-back guarantee unless otherwise noted. Products must be returned in a resalable condition as determined by Bridges. Returns are subject to a 20 percent restocking fee after 21-days. Many of our manufacturers offer additional limited warranties of longer durations on their products. Returns will no longer be accepted after a period of 90 days. Please call us at 1-800-353-1107 (8:30am - 4:30pm EST) or send an e-mail to info@bridges-canada.com for more information about manufacturer's warranties or returning your product.
Please note, customers cannot return software for a refund. However, we do offer a store credit for the full amount if returned within 21 days. After 21 days a restocking fee may apply.
How do I return a product?
To return a product you need to get a Return Authorization (R.A.) number from us. Please call us at 1-800-353-1107 (8:30am - 4:30pm EST), e-mail us at info@bridges-canada.com or fax us at 905-542-7242 to get an R.A. number and further instructions. Please note, Bridges will not accept returns without an R.A. number. The customer is responsible for shipping costs of returned products.
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